Buying HR Tech in the Age of AI

Having been on the 'inside' for many years — watching consultants and software sales teams strategise around target accounts and how to close deals and then seeing the customers struggle to implement or get the value they expected from a new technology purchase, it struck me that whilst many organisations feel like they know what they are doing when buying HR software, few really do.

The phrase 'buy with your heart then justify with your head' seems as prevalent in the HR technology buying world as it is in car or home buying. Talented sales teams are winning over clients, often not through the strength of their products but through building relationships, great marketing and clever selling.

Despite the prevalence of SaaS in the HR technology market, selection approaches haven't changed very much in the last 30 years. That's why I decided to write this book. It's very detailed and certainly not a bedtime read. Think of it more as a user manual to guide buying teams through some of the tricks and traps.

The book covers both how to evaluate HR technology that includes AI, as well as how to use AI to accelerate the selection process. With AI becoming a significant part of most HR applications as well as a vital tool in the way businesses operate — including running data-intensive processes such as RFP processes — it only seemed right that I should include AI.

The book is available via Amazon, both as a Kindle ebook and paperback. It's available on Amazon UK, Amazon USA, and most other country Amazon sites. For bulk hard-copy orders, please get in touch.